The Client shall immediately notify Tracom in writing, delivered via-e-mail and
Registered AD, if the Client becomes aware of any loss, theft or unauthorized use
of the Client's Security code (s) and account number or any failure by the Client
to receive the confirmation of an execution including the tax invoice cum contract
note for the same; or any receipt by the Client of confirmation of an order and/or
execution which the Client did not place; or any inaccurate information in the Client's
account balances, securities position, or transaction history. In the case where
the Client notifies such loss, theft or unauthorized use of the Client's Security
code (s) password and account number to Tracom, Tracom shall suspend the use of
the account of the Client, however the Client shall be responsible and liable for
all transaction that are carried out by using the Client password. When any of the
above circumstances occur, neither Tracom nor any of its officers, directors, employees,
agents or subsidiaries will have any responsibility or liability to the Client or
to any other person whose claim may arise through the Client with respect to any
circumstance described above.
A unique user name and password is given for login and transaction purposes. Tracom
currently uses Exchange provided/approved software and the said software(s) have
the necessary authentication methods as required by Exchanges/Regulators. The software
also has a feature, which automatically expires password on periodic basis and the
client has to change the same. This would mean that user is forced to change the
password periodically ensuring high security for all your transactions. You can
also change your password online at any time. Users are also encouraged to log out
of the software when not in use and close the brower/app as applicable.
Please do not reply/respond to any communication, including email, SMS or phone
call informing you that your accounts will be closed unless you provide your personal
information by responding to such communication or other email address/website/mobile
number/phone number, or any communication requiring furnishing of any information
personal or otherwise, and representing to be from Tracom.
Avoid sending or furnishing personal and financial information on email. Also prior
to providing any information (financial or personal) on a website, verify the bonafides
of the website, its address and of the owners/operators of such websites. Make sure
that the URL (Uniform Resource Locator) that appears in the "address" or "location"
box on your browser window is the one you wish to access.
Tracom has a risk management system in place. It closely monitorsthe terminal operations
throughout the trading hours. Each and every branch/franchisee is under continuous
watch as regards exposures, margins, turnover, mark to market profits/losses and
If you do not agree to any of the terms mentioned in this agreement, you should
exit the site.